To develop a space, through the private efforts and initiative, for the creation of an entrepreneurial culture that assists in the promotion of the incubation of companies in an innovative and challenging environment; creating an economic, social, and sustainable development model based on entrepreneurship.

To be a solid organization, leader in the promotion and development of companies that apply cutting-edge technologies for the productive sector.

Through strategic alliances with solid and respectable companies that facilitate the commercialization of products to enterprises from other countries and, thus, benefitting them with services based on an international quality and competitive prices, we support the development of businesses and their insertion in the international markets.

1. To drive, promote, and develop an entrepreneurial model that generates added value to the knowledge-based companies.

2. To generate and promote the development and back-up of software companies that allows the creation of knowledge-based enterprises and to strengthen the markets and entrepreneurial initiatives based on new computing technologies, based on an entrepreneurial model.

3. To encourage the generation of social capital and the development of entrepreneurs that contribute to society through the promotion of employment in the technological areas.

4. To promote the coordination and strategic alliances between the knowledge industry, based on computer technologies, and the key-actors from the public sector, NGOs, academia, professional bodies, and civil society, both on national level, as well as internationally.

1. Trust: Under all circumstances, Parque Tec’s entrepreneurs receive the previously agreed benefits.

2. Integrity: All employees of Parque Tec are, without exception, upright and honest.

3. Servant spirit: Whenever the clients enter in contact with Parque Tec, they receive an exceptional treat.

4. Ethics: All Parque Tec’s transactions are perceived and carried-out according to the highest ethical standards.

1. All agreements established with the internal (entrepreneurs) and external clients (buyers), as well as the suppliers, will be fulfilled to their full extent.

2. Parque Tec’s employees, partners, and entrepreneurs will know comprehensively the products sold by the incubated companies.

3. Parque Tec’s employees and entrepreneurs are properly qualified in the area of client services. The company lives and practices a strong service culture.

4. Parque Tec’s employees and entrepreneurs will know the established processes and proceedings. In the same sense, as part of the ordinary organizational operations, they will possess a general knowledge on the required procedures. All of this with the purpose of not affecting negatively the client for not knowing the processes of a requested procedure.

5. All telephone calls are answered at a maximum of four ring-tones.

6. All messages are answered and the telephone calls are returned.

7. All clients receive a special attention and a continuous follow-up.

8. All service requests are answered within 24 hours. In the cases the fulfillment of the requests demands more time, the client is notified.

9. All observations made by a client, positive or negative, are preceded by a note of gratitude.

10. All products offered will be perfect. The clients will have no disadvantages in using them.

11. The promised periods of answering will always be met.